This policy explains what personal information AU Radios collects when you use the site, why, and the rights you have under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What we collect
- Usage information: pages visited, stations played, approximate location (country/state) and device type, used to run and improve the site.
- Contact messages: the name, email address and message you send through the contact form, used only to answer you.
- Local preferences: your favourite stations, volume and last station are stored in your own browser, not on our servers.
- Storage outside Australia: our servers and service providers may be located outside Australia, and your information may then be subject to the laws of those countries. We take reasonable steps so that these providers handle personal information consistently with the Australian Privacy Principles.
Why we use it and consent
We use personal information only for the purposes described here: to operate the site, measure its audience, answer messages and, where enabled, show advertising. We do not sell personal information. You can use the site without giving us your name, and you can stop at any time by deleting cookies or writing to us.
Cookies and advertising
We use cookies and similar technologies for basic site functions, audience measurement and, where enabled, advertising (for example Google AdSense). You can block or delete cookies in your browser settings at any time. Advertising partners may use cookies to show ads based on your visits to this and other websites.
Radio streams
When you press play, your browser connects directly to the broadcaster’s streaming server (or, for some older streams, through our own relay), which receives your IP address and may apply its own terms and privacy policy.
How long we keep information and how we protect it
Contact messages are kept for up to 24 months. Aggregated statistics contain no personal information and may be kept longer. We protect information with security safeguards appropriate to its sensitivity.
Your rights
You can ask for access to the personal information we hold about you and ask us to correct it, or make a complaint about how we handled it. Write to [email protected]; we will reply within 30 days. If you are not satisfied with our answer, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Last updated: 24/10/2026
